Metamorphosis: Start-ups, sustainability, and the digital transmutation of the airport commercial & retail proposition
The ACI EUROPE Airport Commercial & Retail Conference & Exhibition 2020
The ACI EUROPE Airport Commercial & Retail Conference & Exhibition is established as the meeting place for all who are focused on delivering non-aeronautical revenue success. Each year, the event is attended by senior airport commercial executives, operators and brands, as well as their business partners from retail, food & beverage, travel services, media and other enterprises from around the world.
The event will consist of a two-day working agenda, featuring commercial case studies from across Europe and beyond, as well as bringing together 400+ airports, travel retail operators, brands and solution providers for an exhibition and unforgettable social programme. The ACI EUROPE Commercial Forum, the internal working group focusing on the development of non-aeronautical revenue, will meet within the framework of this flagship event.Register now
Prague Airport - ACI Commercial & Retail Conference invitation
2020 Conference agenda launched View the full agenda
2020 conference sessions include:
- Good cop, bad cop – technology is simultaneously good and injurious to airport retail possibilities
- Case studies of excellent retail, services and F&B
- Start-up and other awesome ideas workshop: The Latest and Greatest new airport revenue ideas (that actually work)
- Duty/tax free – potential storm clouds (and sunshine)
- Airport retailing must address customer demand for sustainability Airports are the global shop windows for the world’s leading brands. Will they now become the trailblazers for the sustainability credentials all consumers now demand?
Head of Commercial Partnerships
Head of Customer Development
Chief Commercial Officer
Belén Landínez González-Valcárcel
Commercial Services Director
Founder & CEO
Chief Commercial Officer
Chief Expansion Officer
Chief Marketing and Digital Innovation Officer
Digital & Marketing Director
Head of Corporate & Legal Affairs - Global Duty Free & Export
President, UK Travel Retail Forum and Vice-President Aviation
Brand Expert, Entrepreneur, Motivationalist and Thought Leader and Consulting Director
Senior Central Operations Lead
Chief Business Development Officer
Group Chief Executive
Founder & Chairman
Chief Operating Officer - Europe, Middle East & Africa
Chief Marketing Officer
Head of Global Sales – Parking
Chief Commercial Officer
Head of Retail
Tuesday 21 April:
|Exhibition set-up day|
|19:00 – 23:00 Welcome Party|
Wednesday 22 April:
|Keynotes and conference sessions|
|19:00 – 23:00 Aero Dinner|
Thursday 23 April:
|Exhibition and Conference Continues|
Exhibitors and visitors feedback video
Video highlight from our 2019 event.
This unrivalled annual forum will enable all concerned to share experiences and best practice. Delegates will be able to gain invaluable insights from colleagues and peers from within the industry.
This two-day exhibition forms the hub of a niche event attracting some 400 senior level executives from airports, travel retail operators, planners, brands and other enterprises concerned with the future development of non-aeronautical revenues at airports.
Carefully curated panels of specialists in specific disciplines are recruited to discuss key topics impacting airport commercial performance.
Keynotes in recent years have included L’Oréal Travel Retail, Autogrill, Mondelēz and the founder of Wallpaper* magazine.
Adapt or die: “It is not the strongest species that survive, but the ones most responsive to change” (Charles Darwin)
The 28th ACI EUROPE Airport Commercial & Retail Conference & Exhibition, hosted by Isavia, took place on 18-20 March 2019. The theme of this year’s event was Adapt or die: “It is not the strongest species that survive, but the ones most responsive to change” (Charles Darwin).... read the full report
We’re looking to increase our brands’ presence in travel retail, and this event is a good opportunity to learn more and grow our visibility. We have made excellent contacts here.
Steve Bentz, General Manager World Travel Retail, The Hershey Company
There has been an impressive level of dialogue at this event. That is always healthy, as we all need to understand each other’s objectives. As a brand owner, I can confirm that the ACI EUROPE Airport Commercial & Retail Conference & Exhibition has been very interesting and useful. The networking and social events have been very good. I will certainly come back again.
Jaya Singh, Managing Director, Mondelez World Travel Retail
The event has been very interesting as always. I have attended three times now, and the content is always highly relevant to airport retail trends.
Alan Borg, Chief Executive Officer, Malta International Airport
The conference has been engaging and interactive, and there have been excellent networking opportunities. I highly recommend attending.
Sean Staunton, Vice President Operations, Dubai Duty Free
The conference sessions have been interesting. The Q&A discussions in particular have been excellent, with lots of audience participation.
Brian Woodhead, Commercial Director, Heathrow Airport Limited
There has been a good level of engagement and interaction between the panellists and audience during the conference sessions. The networking has also been great.
Alan Brennan, Global Head of Sales, Nestle International Travel Retail
The right people are here, and the event is certainly a good fit for us. The networking and social events have been fantastic. We have existing relationships with many of the airports here, and it is good to see them in attendance too.
Jennifer Koontz, European Airport Properties & Relations Director, Enterprise Holdings