Welcome to Prague!
Join 400 representatives from airports, travel retail operators, brands and other business partners focused on non-aeronautical revenues in the capital of Czech Republic.

Event theme

Metamorphosis: Start-ups, sustainability, and the digital transmutation of the airport commercial & retail proposition

The ACI EUROPE Airport Commercial & Retail Conference & Exhibition 2020

The ACI EUROPE Airport Commercial & Retail Conference & Exhibition is established as the meeting place for all who are focused on delivering non-aeronautical revenue success. Each year, the event is attended by senior airport commercial executives, operators and brands, as well as their business partners from retail, food & beverage, travel services, media and other enterprises from around the world.

The event will consist of a two-day working agenda, featuring commercial case studies from across Europe and beyond, as well as bringing together 400+ airports, travel retail operators, brands and solution providers for an exhibition and unforgettable social programme. The ACI EUROPE Commercial Forum, the internal working group focusing on the development of non-aeronautical revenue, will meet within the framework of this flagship event.

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Prague Airport - ACI Commercial & Retail Conference invitation

2020 Conference agenda launched View the full agenda

2020 conference sessions include:

  • Good cop, bad cop – technology is simultaneously good and injurious to airport retail possibilities
  • Case studies of excellent retail, services and F&B
  • Start-up and other awesome ideas workshop: The Latest and Greatest new airport revenue ideas (that actually work)
  • Duty/tax free – potential storm clouds (and sunshine)
  • Airport retailing must address customer demand for sustainability Airports are the global shop windows for the world’s leading brands. Will they now become the trailblazers for the sustainability credentials all consumers now demand?

Find out more about the sessions View full agenda

Confirmed Speakers

Mats Klevjer

Head of Commercial Partnerships

Fraser Brown

Retail Director

John Keefe


Richard Houseago

Head of Customer Development

Jonathan Pollard

Chief Commercial Officer

Belén Landínez González-Valcárcel

Commercial Services Director

Alan Adojaan

General Manager

Wassim Saadé

Founder & CEO

Florian Kruse

Chief Commercial Officer

Chris Morriss

Managing Director

Darren Wainwright

Chief Expansion Officer

Javier Gonzalez

Chief Marketing and Digital Innovation Officer

Peter Burns

Digital & Marketing Director

Tobias Baude

Head of Corporate & Legal Affairs - Global Duty Free & Export

Francois Bourienne

President, UK Travel Retail Forum and Vice-President Aviation

Mark Pilkington

Brand Expert, Entrepreneur, Motivationalist and Thought Leader and Consulting Director

Stephanie Hughes

Senior Central Operations Lead

Zdenek Komenda

Chief Business Development Officer

Václav Řehoř


Sunil Tuli

Group Chief Executive

Stewart Dryburgh

General Manager

Martin Moodie

Founder & Chairman

Frédéric Chevalier

Chief Operating Officer - Europe, Middle East & Africa

Nigel Keal


Ezio Balarini

Chief Marketing Officer

Guy Barnes

Head of Global Sales – Parking

Simon Best

VP Innovation

Kam Jandu

Chief Commercial Officer

Rachel Bulford

Head of Retail

Olivier Jankovec

Director General

2020 Registration

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Confirmed Exhibitors and Sponsors

Event Overview:

Tuesday 21 April:

Exhibition set-up day
19:00 – 23:00 Welcome Party

Wednesday 22 April:

Exhibition opens
Keynotes and conference sessions
19:00 – 23:00 Aero Dinner

Thursday 23 April:

Exhibition and Conference Continues

Exhibitors and visitors feedback video

Video highlight from our 2019 event.

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The Conference

This unrivalled annual forum will enable all concerned to share experiences and best practice. Delegates will be able to gain invaluable insights from colleagues and peers from within the industry.

Find out more about the conference


The Exhibition

This two-day exhibition forms the hub of a niche event attracting some 400 senior level executives from airports, travel retail operators, planners, brands and other enterprises concerned with the future development of non-aeronautical revenues at airports.

Find out more about the exhibition

Discussion Panels

Carefully curated panels of specialists in specific disciplines are recruited to discuss key topics impacting airport commercial performance.

Inspirational Keynotes

Keynotes in recent years have included L’Oréal Travel Retail, Autogrill, Mondelēz and the founder of Wallpaper* magazine.

Adapt or die: “It is not the strongest species that survive, but the ones most responsive to change” (Charles Darwin)

The 28th ACI EUROPE Airport Commercial & Retail Conference & Exhibition, hosted by Isavia, took place on 18-20 March 2019. The theme of this year’s event was Adapt or die: “It is not the strongest species that survive, but the ones most responsive to change” (Charles Darwin).... read the full report

2020 Registration

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We’re looking to increase our brands’ presence in travel retail, and this event is a good opportunity to learn more and grow our visibility. We have made excellent contacts here.

The Hershey Company

Steve Bentz, General Manager World Travel Retail, The Hershey Company

There has been an impressive level of dialogue at this event. That is always healthy, as we all need to understand each other’s objectives. As a brand owner, I can confirm that the ACI EUROPE Airport Commercial & Retail Conference & Exhibition has been very interesting and useful. The networking and social events have been very good. I will certainly come back again.

Mondelez World Travel Retail

Jaya Singh, Managing Director, Mondelez World Travel Retail

The event has been very interesting as always. I have attended three times now, and the content is always highly relevant to airport retail trends.

Malta International Airport

Alan Borg, Chief Executive Officer, Malta International Airport

The conference has been engaging and interactive, and there have been excellent networking opportunities. I highly recommend attending.

Dubai Duty Free

Sean Staunton, Vice President Operations, Dubai Duty Free

The conference sessions have been interesting. The Q&A discussions in particular have been excellent, with lots of audience participation.

Heathrow Airport Limited

Brian Woodhead, Commercial Director, Heathrow Airport Limited

There has been a good level of engagement and interaction between the panellists and audience during the conference sessions. The networking has also been great.

Nestle International Travel Retail

Alan Brennan, Global Head of Sales, Nestle International Travel Retail

The right people are here, and the event is certainly a good fit for us. The networking and social events have been fantastic. We have existing relationships with many of the airports here, and it is good to see them in attendance too.

Enterprise Holdings

Jennifer Koontz, European Airport Properties & Relations Director, Enterprise Holdings

Event Information

The ACI EUROPE Airport Commercial and Retail Conference and Exhibition brings together airports focused on delivering non-aeronautical revenue at airports

ACI EUROPE Airport Commercial & Retail Conference & Exhibition 2020
- April 2020
Cubex Centre Prague, Czech Republic