21st ACI EUROPE Aiport Trading Conference
Radisson Blu Plaza Hotel, Oslo – 23-25 April 2012
Bringing together airports, concessionaires and brands
The Importance of OSLO.2012
“Engaging the air-travel consumer to spend through technology and innovation”
The 21st ACI EUROPE Airport Trading Conference and Exhibition will bring together key airport commercial executives, operators and brands as well as key business partners from airport retail, food and beverage, travel services, media and other enterprises from around the world, who are focused on delivering non-aeronautical revenue success at airports.
As we endeavour to engage with air-travel consumers, the necessity to utilise technology and to truly innovate to create an individual experience for the passenger is stronger than ever. How airports, concessionaires and brands should innovate to increase spend per passenger and enhance consumer loyalty are key to this year’s agenda.
We are pleased to announced this year’s conference theme “Engaging the air-travel consumer to spend through technology and innovation”, focusing on the latest innovations to increase passenger spending.
The in-depth conference programme will also explore key industry issues including:
- Why don’t passengers spend at the airport, and how can we convert them into consumers?
- Innovating to increase spend per passenger in all the key commercial areas, including Pricing, Technology and Creating An Experience.
- New Partnerships – Developing relations with industry stakeholders, and beyond, to create meaningful interactions with passengers in a way that truly enhances profits.
- Innovation to deepen relations, and engagement, with passengers by creating an individual experience.
Outstanding Keynotes and Speakers
This event is renowned for an outstanding conference programme which delivers insight from leading speakers both outside the industry, and within it. Recent Keynote Speakers include Gerald Ratner (CEO of geraldonline.com), BJ Cunningham (founder of Death Cigarettes), Simon Woodroffe (founder of Yotel and Yo! Sushi) and most recently Richard Reed, Co-Founder, Innocent. Find out more.
Innovative concepts and products in the exhibition
From the latest products specifically designed for the travel retail channel, through to car parking and retail initiatives you are sure to be inspired by what is being showcased on our exhibition floor. Exhibitors already confirmed include: Heinemann, McArthurglen, Weigh-Ahead, SSP, Chauntry, Nuance Group and Jotunfjell (Airport Retail). Find out more.
Luxury social programme and networking
ACI EUROPE events are renowned for their social programmes and our host Oslo Airport promises to deliver the very best in Norwegian hospitality and cuisine during the Welcome Reception and Gala Dinner, where extensive networking opportunities will be the key goal. Find out more.
Discounted Accommodation
ACI EUROPE has reserved discounted hotel accommodation at the Radisson Blu Plaza Hotel, the venue for the conference and exhibition and the premier recommended hotel for the ACI EUROPE Airport Trading Conference and Exhibition. Information on how to secure your special discounted rate as an ACI EUROPE delegate will be given upon event registration.
With the cooperation of the ETRC & NTRG
The European Travel Retail Council (ETRC) is a council of national trade associations whose members are the individual companies operating in European duty free and travel retail markets, including airports, scheduled and charter airlines, ferry companies, retail shop operators, brand owners, distributors and their agents.
The Nordic Travel Retail Group represents the duty-free and travel retail industry in the Nordic Region, working proactively to protect, promote and facilitate the Nordic Region's duty-free and travel retail industry by providing the means to obtain the most favourable trading environment for travel-related commerce.
Social Events
All ACI EUROPE Airport Trading Conference and Exhibition participants are invited to attend the outstanding social programme hosted by Oslo Airport providing a great opportunity for networking with industry colleagues.
Message from our Host
We are delighted to be working with Oslo Airport, as the host of this event, who will be offering delegates an outstanding networking and social programme in the exciting city of Oslo as well as an exclusive preview of the additional 12,000sqm of retail space in T2 that is currently under construction.
