Mark your diaries

Thank you for attending ACI EUROPE Airport Trading 2013 in Hamburg. We hope that you found the event enjoyable and beneficial.

We are delighted to announce that ACI EUROPE Airport Trading will return in 2014, to Zurich, hosted by Zurich Airport.

Dates are soon to be confirmed, so please keep up to date with our website for further announcements and information.

The ACI EUROPE Events Team

22nd ACI EUROPE Airport Trading Conference

The Congress Centre Hamburg (CCH) - 22-24 April 2013

"Collaboration and innovation to enhance the volume and quality of commercial opportunities for the passenger"

The Importance of Hamburg 2013

The 22nd ACI EUROPE Airport Trading Conference and Exhibition will bring together key airport commercial executives, operators and brands as well as key business partners from airport retail, food and beverage, travel services, media and other enterprises from around the world, who are focused on delivering non-aeronautical revenue success at airports.

We will explore the necessity of collaboration between airlines, airports, retailers and key brands in order to fully utilise non-aeronautical revenue maximising opportunities through strategic partnerships and pioneering innovation; to create an enhanced offer for the passenger.

We are pleased to announce this year's conference theme "Collaboration and innovation to enhance the volume and quality of commercial opportunities for the passenger" focusing on the latest innovations to increase passenger spending.

The in-depth conference programme will also explore key industry issues including:

Maximising spend and loyalty from your passenger, and ideas for collaboration and innovation to generate enhanced revenues for all travel industry stakeholders.
What are the methods in which we can offer an enhanced number of beneficial new spending opportunities to the passenger?
Exciting Non Aviation approaches to new facilities, and optimising performance from existing facilities
Airline and airport cooperation to increase passenger spend
Leveraging mobile devices and other technologies to increase the volume and conversion rates of passengers
Unconference – changing the rules: Innovating to increase spend per passenger in all the key commercial areas:
- Leveraging Technology to reach passengers before and after their airport visit
- Loyalty programmes

New Keynote Speakers Announced:

Omnichannel Retailing - The Next Revolution for the Airport Sector?

Filipe Vasconcellos,
Global Managing Director,
YDreams

Rod O'Shea,
EMEA Regional Director,
Intel

VIEW THE FULL CONFERENCE PROGRAMME

Exhibition-Innovative concepts & products

pProducts and Exhibition From the latest products specifically designed for the travel retail channel, through to car parking and retail initiatives you are sure to be inspired by what is being showcased on our exhibition floor.

Find out more

Book now

Hamburg 2013 is THE annual meeting place for those committed to non-aeronautical revenue development. Book now to avoid disappointment.

Conference

An insightful conference programme draws on the knowledge of experts from the industry as well as success stories from related fields.

Exhibition

A two-day exhibition attracting leading concessionaires and suppliers, this event is established as the world's leading airport commercial meeting.

Sponsorship

We have a wide range of sponsorship packages available including: Lanyards, Conference facilities, Registration and much more....

Luxury Social Programme

ACI EUROPE events are renowned for their social and networking evenings, and Hamburg Airport will be hosting an unforgettable social programme this year. Taking full advantage of the beautiful city, the two evening events will allow delegates to network and connect with over 400 industry colleagues in a relaxed atmosphere.

VIEW OUR FULL SOCIAL PROGRAMME

About Our Host- Hamburg Airport

We are delighted to be working with Hamburg Airport as the host of the event. Hamburg Airport serves 13.6 million passengers per year, representing approximately 160,000 take-offs and landings. It is one of Europe's most modern airports. Elegant terminals, flooded with natural light and more parking spaces, along with the new Airport Plaza and the S-Bahn (metro rail network) connection are just some of the highlights of a large investment programme completed in 2009.

FIND OUT MORE ABOUT OUR HOST

DISCOUNTED ACCOMMODATION

ACI has secured preferential rates at a number of hotels within close proximity to The CCH-Congress Centre Hamburg, the venue for the conference and exhibition. ACI EUROPE recommends that delegates make reservations at one of these hotels as early as possible. Rooms are available for a limited time only, so please do book early. After this time, rooms and rates will be strictly subject to availability.

FIND OUT MORE ABOUT OUR DISCOUNTED ACCOMMODATION

"We are on the edge of a new era in travel retail, and this event is at the forefront of addressing the key issues. We need a refreshment of innovation, which is the theme of this conference. The event has addressed all of the relevant issues, such as different kinds of communication with customers."