The ACI EUROPE Airport Commercial & Retail Conference & Exhibition 2020
The ACI EUROPE Airport Commercial & Retail Conference & Exhibition is established as the meeting place for all who are focused on delivering non-aeronautical revenue success. Each year, the event is attended by senior airport commercial executives, operators and brands, as well as their business partners from retail, food & beverage, travel services, media and other enterprises from around the world.
The event will consist of a two-day working agenda, featuring commercial case studies from across Europe and beyond, as well as bringing together 400+ airports, travel retail operators, brands and solution providers for an exhibition and unforgettable social programme. The ACI EUROPE Commercial Forum, the internal working group focusing on the development of non-aeronautical revenue, will meet within the framework of this flagship event.Subscribe to receive event news
Prague Airport - ACI Commercial & Retail Conference invitation
This unrivalled annual forum will enable all concerned to share experiences and best practice. Delegates will be able to gain invaluable insights from colleagues and peers from within the industry.
This two-day exhibition forms the hub of a niche event attracting some 400 senior level executives from airports, travel retail operators, planners, brands and other enterprises concerned with the future development of non-aeronautical revenues at airports.
Exhibitors and visitors feedback video
Video highlight from our 2019 event.
Adapt or die: “It is not the strongest species that survive, but the ones most responsive to change” (Charles Darwin)
The 28th ACI EUROPE Airport Commercial & Retail Conference & Exhibition, hosted by Isavia, took place on 18-20 March 2019. The theme of this year’s event was Adapt or die: “It is not the strongest species that survive, but the ones most responsive to change” (Charles Darwin).... read the full report
Carefully curated panels of specialists in specific disciplines are recruited to discuss key topics impacting airport commercial performance.
Keynotes in recent years have included L’Oréal Travel Retail, Autogrill, Mondelēz and the founder of Wallpaper* magazine.
Sessions from the 2019 conference included:
- What is the evidence that airport retail is under threat?
- The competitive problem is also the solution: Harnessing digital disruption in the cause of maintaining the physical airport store
- The death of the car Part II: How disruptive is the outlook for this vital component of airport revenues?
- “Eating is the new shopping”
- The latest and greatest: What can we learn from the world’s newest retail areas and shopping concepts?
The speakers that were involved in 2019
Director of Consulting
Ragnheiður Elín Árnadóttir
Former Minister of Industry and Commerce & Chairman of the Board
Retail Analyst, Author & Founder
Head of Strategic Insights
Per Rune Lunderby
Gunnhildur Erla Vilbergsdóttir
Head of Retail
John de Giorgio
Developer Food & Beverage
Director Commercial Services
Senior Vice President Parking Management and Landside Traffic Operations
Head of Parking, Entry and Mobility
Founder & Chairman
Chief Operating Officer - Europe, Middle East & Africa
Senior Manager, Commercial and Business Development, Hermes Airport and Chair
Þórdís Kolbrún R. Gylfadóttir
Björn Óli Hauksson
Chief Marketing Officer
Mariana Stangl Pinheiro
Head of Duty Free Corporate Affairs
Commercial Director Keflavik Airport
Kian T. Gould
Marketing & Business Development Director - Transport
Dr. Patrick Bohl
Head of Retail and Advertising
We’re looking to increase our brands’ presence in travel retail, and this event is a good opportunity to learn more and grow our visibility. We have made excellent contacts here.
Steve Bentz, General Manager World Travel Retail, The Hershey Company
There has been an impressive level of dialogue at this event. That is always healthy, as we all need to understand each other’s objectives. As a brand owner, I can confirm that the ACI EUROPE Airport Commercial & Retail Conference & Exhibition has been very interesting and useful. The networking and social events have been very good. I will certainly come back again.
Jaya Singh, Managing Director, Mondelez World Travel Retail
The event has been very interesting as always. I have attended three times now, and the content is always highly relevant to airport retail trends.
Alan Borg, Chief Executive Officer, Malta International Airport
The conference has been engaging and interactive, and there have been excellent networking opportunities. I highly recommend attending.
Sean Staunton, Vice President Operations, Dubai Duty Free
The conference sessions have been interesting. The Q&A discussions in particular have been excellent, with lots of audience participation.
Brian Woodhead, Commercial Director, Heathrow Airport Limited
There has been a good level of engagement and interaction between the panellists and audience during the conference sessions. The networking has also been great.
Alan Brennan, Global Head of Sales, Nestle
The right people are here, and the event is certainly a good fit for us. The networking and social events have been fantastic. We have existing relationships with many of the airports here, and it is good to see them in attendance too.
Jennifer Koontz, European Airport Properties & Relations Director, Enterprise Holdings