Kindly hosted by SEA Group, operators of Milan’s Malpensa and Linate airports.

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21 - 23 April 2015 // nhow Hotel, Milan, Italy


24th ACI EUROPE Airport Commercial & Retail Conference & Exhibition

Commercial revenues have never been more important, so who you choose to partner with is critical. Whether your business is an airport, travel retail operators, retailer or brand, you should attend this event as a delegate, exhibitor or sponsor to learn from first-class conference content and network with industry peers and colleagues.

Now in its 24th year, the ACI EUROPE Airport Commercial & Retail Conference & Exhibition (formerly Airport Trading) is established as THE meeting place to address the issues and challenges faced by members of the non-aeronautical revenue community, and attracts 400 senior level attendees to a unique conference, social events and exhibition.

Event Theme: “Challenging the traditional business model”

Confirmed speakers

  • President

  • Global Travel Retail Director

  • Director Commercial, Non-Aviation

  • Vice President Operations

  • Director of SITA Lab

  • Director Commercial Development

  • CMO

  • Chief Executive Officer

  • Head of Commercial Development & Property Operations Department

  • Chief Executive, Western Europe, Middle East, Asia Pacific & Nordics

  • CEO & Owner

  • CEO

  • Director of Development

  • Vice Chairman

  • General Manager, World Travel Retail

  • Marketing Director - Global Travel Retail, India, Middle East and Africa

  • Sales Director

  • Vice President

  • Commercial Director

  • Executive Vice President, Commercial Group

  • Director General

  • Chief Marketing Officer

  • Corporate Affairs & Communications Manager

  • Executive Director

  • Senior Vice President Commercial

  • CEO & Chairman of the Managing Board

  • Chief Commercial Officer

  • Executive Vice President Sales and Development

  • CEO

  • Global Head of Sales

  • Agent Duty Free Sales

  • Managing Director

  • Vice-President Commercial

  • Global Business Development Director

Bringing together senior level executives from airports, travel retail operators, retailers and brands, who are focused on delivering non-aeronautical revenue

  • Airports are taking an increasingly customer-centric approach

    The rising cost of finance for airports and minimal new airline capacity entering the market has resulted in a growing emphasis on non-aeronautical revenues.

  • Making customer service a key strategic priority

    Research shows that a longer dwell time for passengers, leads to an increased probability of passenger spend, particularly if offered greater choice.

  • A contented traveller is more likely to spend at the airport

    A strong focus on smooth passenger processing and creating a stress free airport experience, will increase the probability of impulse purchases and technology is crucial to this process.

Join the most important event of the year, purely dedicated to the generation of non-aeronautical revenue



A conference programme tailored for airport retail, discussing the ever increasing importance of generating non aeronautical revenue.
View conference programme »


Research brands and technology solutions within an extensive exhibition of industry suppliers and providers.

View exhibition details »
Airport Tours

Airport Tours

Take advantage of coordinated tours of the commercial areas of Milan’s Malpensa Airport.

View tour information »

Inspiration and insight from the leaders of the European travel retail industry

In addition to five working sessions, inspiring keynote presentations for 2015 include:

Claus-Dietrich Lahrs

Claus-Dietrich Lahrs

Hugo Boss
Gianmario Tondato da Ruos

Gianmario Tondato da Ruos

Ezio Balarini

Ezio Balarini

Chief Marketing Officer,

Testimonials from previous events...