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Join 400 representatives from airports, travel retail operators, brands and other business partners focused on non-aeronautical revenues in the capital of Czech Republic.

The ACI EUROPE Airport Commercial & Retail Conference & Exhibition 2020

The ACI EUROPE Airport Commercial & Retail Conference & Exhibition is established as the meeting place for all who are focused on delivering non-aeronautical revenue success. Each year, the event is attended by senior airport commercial executives, operators and brands, as well as their business partners from retail, food & beverage, travel services, media and other enterprises from around the world.

The event will consist of a two-day working agenda, featuring commercial case studies from across Europe and beyond, as well as bringing together 400+ airports, travel retail operators, brands and solution providers for an exhibition and unforgettable social programme. The ACI EUROPE Commercial Forum, the internal working group focusing on the development of non-aeronautical revenue, will meet within the framework of this flagship event.

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Prague Airport - ACI Commercial & Retail Conference invitation

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The Conference

This unrivalled annual forum will enable all concerned to share experiences and best practice. Delegates will be able to gain invaluable insights from colleagues and peers from within the industry.

Find out more about the conference


The Exhibition

This two-day exhibition forms the hub of a niche event attracting some 400 senior level executives from airports, travel retail operators, planners, brands and other enterprises concerned with the future development of non-aeronautical revenues at airports.

Find out more about the exhibition

Exhibitors and visitors feedback video

Video highlight from our 2019 event.

Adapt or die: “It is not the strongest species that survive, but the ones most responsive to change” (Charles Darwin)

The 28th ACI EUROPE Airport Commercial & Retail Conference & Exhibition, hosted by Isavia, took place on 18-20 March 2019. The theme of this year’s event was Adapt or die: “It is not the strongest species that survive, but the ones most responsive to change” (Charles Darwin).... read the full report

Discussion Panels

Carefully curated panels of specialists in specific disciplines are recruited to discuss key topics impacting airport commercial performance.

Inspirational Keynotes

Keynotes in recent years have included L’Oréal Travel Retail, Autogrill, Mondelēz and the founder of Wallpaper* magazine.

Confirmed Exhibitors and Sponsors

Sessions from the 2019 conference included:

  • What is the evidence that airport retail is under threat?
  • The competitive problem is also the solution: Harnessing digital disruption in the cause of maintaining the physical airport store
  • The death of the car Part II: How disruptive is the outlook for this vital component of airport revenues?
  • “Eating is the new shopping”
  • The latest and greatest: What can we learn from the world’s newest retail areas and shopping concepts?

Find out more about the sessions.

The speakers that were involved in 2019

Julie Lassaigne

Secretary General

Gregory Phillips

Director of Consulting

Stewart Dryburgh

General Manager

Gaetano Trapanese


Ragnheiður Elín Árnadóttir

Former Minister of Industry and Commerce & Chairman of the Board

Natalie Berg

Retail Analyst, Author & Founder

Danielle Neben

Marketing Director

Olly Chubb

Head of Strategic Insights

Peter Wells


Per Rune Lunderby

Commercial Director

Gunnhildur Erla Vilbergsdóttir

Commercial Manager

Mike Ward

Head of Retail

Glyn Williams


John de Giorgio


Mieke Verduijn

Developer Food & Beverage

Jukka Isomaki

Director Commercial Services

Gerald Krebs

Senior Vice President Parking Management and Landside Traffic Operations

Vita Andrews

Head of Parking, Entry and Mobility

Neil Muir

Managing Director

Melvin Broekaart

Managing Director

Martin Moodie

Founder & Chairman

Craig Mackie

General Manager

Frédéric Chevalier

Chief Operating Officer - Europe, Middle East & Africa

Elias Liolios

Senior Manager, Commercial and Business Development, Hermes Airport and Chair

Þórdís Kolbrún R. Gylfadóttir


Björn Óli Hauksson


Ezio Balarini

Chief Marketing Officer

Mariana Stangl Pinheiro

Head of Duty Free Corporate Affairs

Hlynur Sigurðsson

Commercial Director Keflavik Airport

Kian T. Gould


Jérôme Lepage

Marketing & Business Development Director - Transport

Peter Mohn


Dr. Patrick Bohl

Head of Retail and Advertising

Olivier Jankovec

Director General

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The Hershey Company

We’re looking to increase our brands’ presence in travel retail, and this event is a good opportunity to learn more and grow our visibility. We have made excellent contacts here.

Steve Bentz, General Manager World Travel Retail, The Hershey Company

Mondelez World Travel Retail

There has been an impressive level of dialogue at this event. That is always healthy, as we all need to understand each other’s objectives. As a brand owner, I can confirm that the ACI EUROPE Airport Commercial & Retail Conference & Exhibition has been very interesting and useful. The networking and social events have been very good. I will certainly come back again.

Jaya Singh, Managing Director, Mondelez World Travel Retail

Malta International Airport

The event has been very interesting as always. I have attended three times now, and the content is always highly relevant to airport retail trends.

Alan Borg, Chief Executive Officer, Malta International Airport

Dubai Duty Free

The conference has been engaging and interactive, and there have been excellent networking opportunities. I highly recommend attending.

Sean Staunton, Vice President Operations, Dubai Duty Free

Heathrow Airport Limited

The conference sessions have been interesting. The Q&A discussions in particular have been excellent, with lots of audience participation.

Brian Woodhead, Commercial Director, Heathrow Airport Limited


There has been a good level of engagement and interaction between the panellists and audience during the conference sessions. The networking has also been great.

Alan Brennan, Global Head of Sales, Nestle

Enterprise Holdings

The right people are here, and the event is certainly a good fit for us. The networking and social events have been fantastic. We have existing relationships with many of the airports here, and it is good to see them in attendance too.

Jennifer Koontz, European Airport Properties & Relations Director, Enterprise Holdings

Event Information

The ACI EUROPE Airport Commercial and Retail Conference and Exhibition brings together airports focused on delivering non-aeronautical revenue at airports

ACI EUROPE Airport Commercial & Retail Conference & Exhibition 2020
- April 2020
Cubex Centre Prague, Czech Republic