HOSTED BY:

Kindly hosted by SEA Group, operators of Milan’s Malpensa and Linate airports.

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21 - 23 April 2015 // nhow Hotel, Milan, Italy

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24th ACI EUROPE Airport Commercial & Retail Conference & Exhibition

Commercial revenues have never been more important, so who you choose to partner with is critical. Whether your business is an airport, concessionaire, retailer or brand, you should attend this event as a delegate, exhibitor or sponsor to learn from first-class conference content and network with industry peers and colleagues.

Now in its 24th year, the ACI EUROPE Airport Commercial & Retail Conference & Exhibition (formerly Airport Trading) is established as THE meeting place to address the issues and challenges faced by members of the non-aeronautical revenue community, and attracts 400 senior level attendees to a unique conference, social events and exhibition.

Event Theme: “Challenging the traditional business model”


Bringing together senior level executives from airports, concessionaires, retailers and brands, who are focused on delivering non-aeronautical revenue


  • Airports are taking an increasingly customer-centric approach

    The rising cost of finance for airports and minimal new airline capacity entering the market has resulted in a growing emphasis on non-aeronautical revenues.


  • Making customer service a key strategic priority

    Research shows that a longer dwell time for passengers, leads to an increased probability of passenger spend, particularly if offered greater choice.


  • A contented traveller is more likely to spend at the airport

    A strong focus on smooth passenger processing and creating a stress free airport experience, will increase the probability of impulse purchases and technology is crucial to this process.

Join the most important event of the year, purely dedicated to the generation of non-aeronautical revenue

Conference

Conference

A conference programme tailored for airport retail, discussing the ever increasing importance of generating non aeronautical revenue.
View conference programme »
Exhibition

Exhibition

Research brands and technology solutions within an extensive exhibition of industry suppliers and providers.
View exhibition details »
Airport Tours

Airport Tours

Take advantage of coordinated tours of the commercial areas of Milan’s Linate and Malpensa Airports.
View tour information »

Learn from a host of leading industry individuals

Our previous keynotes have included inspiring presentations from these industry leaders:

2014 Keynote
Tyler Brule

Editor in Chief,
Monocle
Founder and Chairman
Winkreative

2013 Keynote
Cassidy Morgan

CEO,
Interbrand Central & Eastern Europe

2012 Keynote
Chris Sanderson

Co-Founder,
Future Laboratory

2011 Keynote
Richard Reed

Co-Founder,
Innocent

Testimonials from previous events...