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3-5 April 2017 // Nice, France
Hyatt Regency Palais de la Méditerranée


ACI EUROPE Airport Commercial & Retail Conference 2017

The ACI EUROPE Airport Commercial & Retail Conference is established as a vital learning and networking event for airport retail executives globally. The event brings together senior airport commercial executives, operators and brands, as well as their business partners from retail, food & beverage, travel services, media and other enterprises from around the world, who are focused on delivering non-aeronautical revenue success at airports.

This unrivalled annual forum will enable all concerned to share experiences and best practice. Delegates will be able to gain invaluable insights from colleagues and peers from within the industry.

We look forward to welcoming you to Nice.

2016 Conference Programme:


Programme - Tuesday 12th April 2016

  • 09:00 - 09:45

    Opening Session – Welcome Addresses and Keynote

  • 09:45 - 10:30

    Keynote Address

    "Airports offer supremely effective commercial and retail platforms - but how does Mondelēz believe there are even greater opportunities for sales growth within our grasp?"

    Jaya Singh
    Head of Global Key Accounts
    Mondelēz World Travel Retail LLC and President, APTRA (Asia Pacific Travel Retail Association)
    Jaya Singh, President, <strong>APTRA (Asia Pacific Travel Retail Association)</strong>
  • Coffee break in the Exhibition

    10:30 - 11:30

  • 11:30 - 12:45

    First Working Session

    So just how good are airports for brands? The conventional wisdom is that airports and travel retailing are the world’s best places for positioning and promoting brands. What is the evidence for this?
  • Lunch in the Exhibition

    12:45 - 14:00

  • 14:00 - 15:30

    Second Working Session

    Retail-tainment, consumer participation, and retail theatre: Can there be a true sense of adventure and expectation in the airport commercial space and does this really deliver the desired goal of greater spend?
  • Coffee break in the exhibition

    15:30 - 16:15

  • 16:15 - 17:30

    Third Working Session

    Business Transformation: Challenging the way that airports do business
Next day

Programme - Wednesday 13th April 2016

  • 09:00 - 09:20

    Day 2 Keynote

    A bespoke piece of research into changing passenger profiles

  • 09:20 - 10:30

    Fourth Working Session

    Case Study session highlighting the potential of “off-piste” concepts (including Airport Cities and real estate)
  • Coffee break in the Exhibition

    10:30 - 11:00

  • 11:00 - 12:30

    Fifth Working Session

    What should the ideal airport shopper’s digital journey of today be like?
  • Lunch in the Exhibition

    12:30 - 13:30
Previous Day

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3 March 2017

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