Kindly hosted by SEA Group, operators of Milan’s Malpensa and Linate airports.

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21 - 23 April 2015 // nhow Hotel, Milan, Italy


2015 ACI EUROPE Airport Commercial & Retail Conference

Now in its 24th year, the ACI EUROPE Commercial & Retail Conference & Exhibition (formerly Airport Trading) is firmly established as THE must-attend event for airport retail executives globally. Every year, this conference attracts around 400 senior level delegates from airports, travel retail operators, retailers, and brands.

Confirmed speakers

  • Director of Development

  • Sales Director

  • Senior Vice President Commercial

  • Agent Duty Free Sales

  • Executive Director

  • Chief Commercial Officer

  • Chief Marketing Officer

  • Marketing Director - Global Travel Retail, India, Middle East and Africa

  • Corporate Affairs & Communications Manager

  • CEO & Chairman of the Managing Board

  • Director General

  • Head of Leasing & Sales

  • Executive Vice President, Commercial Group

  • Executive Vice President Sales and Development

  • Chief Executive, Western Europe, Middle East, Asia Pacific & Nordics

  • Head of Commercial Development & Property Operations Department

  • CEO

  • CEO & Owner

  • Vice President Operations

  • Director of SITA Lab

  • Chief Executive Officer

  • Director Commercial, Non-Aviation

  • President

  • Vice Chairman

  • Global Head of Sales

  • Managing Director

  • CMO

  • Global Business Development Director

  • Commercial Director

  • Vice-President Commercial

  • Vice President

  • Global Travel Retail Director

  • CEO

  • General Manager, World Travel Retail

Event Theme: “Challenging the traditional business model”

Inspirational keynotes

Senior speakers leading the brands, media and industries defining the sector

Event sessions

Operational case studies, panel discussions and symposiums on key airport retail issues.

Programme - Tuesday 21st April 2015

Next day

Programme - Wednesday 22nd April 2015

  • Welcome coffee break on the exhibition floor

    08:00 - 09:00

  • 09:00 - 09:50

    Opening Session

    Welcome addresses and ACI EUROPE State of the Industry address

  • 09:50 - 10:30

    Inspirational Industry Keynote Speaker

    Keynote Speaker

    Claus-Dietrich Lahrs
    CEO & Chairman of the Managing Board
    Claus-Dietrich Lahrs,

    Presentation title: HUGO BOSS And Its Global Customer – A 360° Approach

  • Refreshment break on the exhibition floor

    10:30 - 11:15

  • 11:15 - 12:45

    First Working Session

    A brands’ new terminal: If global brands had free rein to build an airport shopping experience, what would it be like?
  • Networking lunch break on the exhibition floor

    12:45 - 14:00

  • 14:00 - 15:30

    Second Working Session

    The competition for space: Is there enough of a sense of adventure in the airport approach to commercial and retail planning? Are conditions unnecessarily bureaucratic and restrictive or is there real scope for change?
  • Refreshment break on the exhibition floor

    15:30 - 16:00

  • 16:00 - 17:30

    Third Working Session

    More than half of passengers still don’t buy. How do you make non-spenders spend?
Previous Day
Next day

Programme - Thursday 23rd April 2015

  • Welcome coffee break on the exhibition floor

    08:30 - 09:00

  • 09:00 - 09:30

    Inspirational Industry Keynote Speaker

    Ezio Balarini
    Chief Marketing Officer
    Ezio Balarini,

    “What are the travel world's food & beverage challenges of tomorrow? What are the travel venues F&B leader's answers to changing customer habits? What does Autogrill mean when it says it will "promote new consciousness values" and deliver "outstanding new projects" through "best-in-class airport partnerships"?

  • 09:30 - 11:00

    Fourth Working Session

    The best ideas you’ve never had. The economics of commercial revenue: Maximising underutilised high yield non-aeronautical revenues
  • Refreshment break on the exhibition floor

    11:00 - 11:45

  • 11:45 - 13:30

    Fifth Working Session

    The utopian airport journey: Technology, airports and shopping
  • Networking lunch break on the exhibition floor

    13:30 - 14:15
Previous Day

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Testimonials from previous events...