The Best Airport Awards – ENTRY NOW OPEN

The Eco-Innovation Award

HR Excellence Award– ENTRY NOW OPEN

The Accessible Airport Award

World Business Partner Award

The Best Airport Awards

4 categories based on passenger numbers:

  • Best Airport Under 5 Million Passengers
  • Best Airport 5-10 Million Passengers
  • Best Airport 10-25 Million Passengers
  • Best Airport Over 25 Million Passengers


The ACI EUROPE Best Airport Awards are presented to airports for excellence and achievement across a whole range of disciplines including:

  • Retail
  • Community Relations
  • Facilities
  • Customer Service/Passenger & Airlines
  • Security
  • Environmental Awareness
  • Operations
Entry Deadline: Friday 6th April 2018
Please submit your Application and Entry Form to: Rebecca Quinlan, E-mail:

Previous ACI EUROPE Best Airport Awards Winners:

Best Airport, Under 5 Million Passengers

  • 2017 Cork Airport
  • 2016 Keflavik International Airport
  • 2015 London City Airport
  • 2014 London City Airport

Best Airport, 10-25 Million Passengers

  • 2017 Alicante-Elche Airport
  • 2016 Brussels Airport
  • 2015 Malpensa Airport Terminal 1
  • 2014 Athens International Airport

Best Airport, 5-10 Million Passengers

  • 2017 Naples International Airport
  • 2016 Glasgow Airport
  • 2015 Cologne Bonn Airport
  • 2014 Stuttgart Airport

Best Airport, Over 25 Million Passengers

  • 2017 Adolfo Suarez Madrid-Barajas Airport
  • 2016 London Heathrow Airport
  • 2015 London Heathrow Airport
  • 2014 Barcelona El Prat Airport

The Eco-Innovation Award 

The Best Airport Awards 2018 ceremony will also include the presentation of the 9th ACI EUROPE Eco-Innovation Awards, in association with Airport Carbon Accreditation. This award will not be limited to any particular traffic category and will presented to the airport that has demonstrated outstanding environmental performance and, in particular, an innovative approach to environmental management.

The award will be assessed on a range of criteria including:

  • Environmental Awareness
  • Carbon Management
  • Stakeholder Engagement
  • Emissions & Noise Performance

Previous winners of the Eco-Innovation Award:

  • 2017 Munich Airport
  • 2016 Oslo Airport
  • 2015 London Heathrow Airport
  • 2014 Oslo Airport

The HR Excellence Award

2017 Winner – Paula Stannett, HR Director, Heathrow Airport

The ACI EUROPE HR Excellence Award was created in 2017. The ACI EUROPE Leadership and Human Resources Forum, established in 2013, wishes to recognise individuals who have demonstrated excellent leadership and human resources management among the ACI EUROPE Regular Members.

The objective of this new annual award is to give exposure to excellence that will help the airport community better assess and implement the new procedures and skills needed to develop the industry’s workforce, looking at the various challenges facing HR Directors and airport leaders, such as mobility, succession planning, training, wellbeing and digitalization. Recognising that the HR management is increasingly involved in the strategic development of an airport, and contributes to the social and economic fabric of the airport community.

The judging panel will include the Chair of the ACI EUROPE Leadership and Human Resources Forum, as well as the Chairs of the four other ACI regional Human Resources Committees.

This year, the proposed recognition criteria will be aligned with the theme of the ACI World/ACI EUROPE Annual Congress “Airports as Brands and Businesses”.

Entry Deadline: Friday 6th April 2018

Please submit your application and Entry Form to: Rebecca Quinlan, E-mail:



The Accessible Airport Award

The Accessible Airport Award in association with the European Disability Forum will return again this year. This award is the perfect opportunity to showcase your airport’s good practice examples and get recognition for the work that has already been done, while encouraging other airports to do the same.

Airports are a crucial part of the travel chain for all passengers, including passengers with disabilities. The level of accessibility of the airport as well as the range and the quality of the assistance services offered make a huge difference to the travel experience, both for experienced and inexperienced travellers.

Previous winners of the Eco-Innovation Award:

2017 Larnaka International Airport

2016 Dublin Airport

Entry Pack & Criteria Document Will Be Available Shortly