More information on the 2019 ACI EUROPE Best Airport Awards will be announced soon.

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The Best Airport Awards

The ACI EUROPE Best Airport Awards are presented to airports for excellence and achievement across a whole range of disciplines including:

  • Retail
  • Community Relations
  • Facilities
  • Customer Service/Passenger & Airlines
  • Security
  • Environmental Awareness
  • Operations

4 categories based on passenger numbers:

  • Best Airport Under 5 Million Passengers
  • Best Airport 5-10 Million Passengers
  • Best Airport 10-25 Million Passengers
  • Best Airport Over 25 Million Passengers

Best Airport, Under 5 Million Passengers

  • 2018 Tallinn Airport
  • 2017 Cork Airport
  • 2016 Keflavik International Airport
  • 2015 London City Airport

Best Airport, 10-25 Million Passengers

  • 2018 Hamburg Airport
  • 2017 Alicante-Elche Airport
  • 2016 Brussels Airport
  • 2015 Malpensa Airport Terminal 1

Best Airport, 5-10 Million Passengers

  • 2018 Sevilla Airport & Bristol Airport
  • 2017 Naples International Airport
  • 2016 Glasgow Airport
  • 2015 Cologne Bonn Airport

Best Airport, Over 25 Million Passengers

  • 2018 Rome Fiumicino Airport
  • 2017 Adolfo Suarez Madrid-Barajas Airport
  • 2016 London Heathrow Airport
  • 2015 London Heathrow Airport

The Eco-Innovation Award

This award will be assessed on a range of criteria including:

  • Environmental Awareness
  • Carbon Management
  • Stakeholder Engagement
  • Emissions & Noise Performance
  • 2018 Amsterdam Airport Schipol
  • 2017 Munich Airport
  • 2016 Oslo Airport
  • 2015 London Heathrow Airport

The HR Excellence Award

The ACI EUROPE HR Excellence Award was created in 2017. The ACI EUROPE Leadership and Human Resources Forum, established in 2013, wishes to recognise individuals who have demonstrated excellent leadership and human resources management among the ACI EUROPE Regular Members.

The objective of this annual award is to give exposure to excellence that will help the airport community better assess and implement the new procedures and skills needed to develop the industry’s workforce, looking at the various challenges facing HR Directors and airport leaders, such as mobility, succession planning, training, wellbeing and digitalization. Recognising that the HR management is increasingly involved in the strategic development of an airport, and contributes to the social and economic fabric of the airport community.

2018 Winner – Lene Beier-Simonsen Holling, HR Director, Copenhagen Airport
2017 Winner – Paula Stannett, HR Director, Heathrow Airport

The Accessible Airport Award

The Accessible Airport Award in association with the European Disability Forum will return again this year. This award is the perfect opportunity to showcase your airport’s good practice examples and get recognition for the work that has already been done, while encouraging other airports to do the same.

  • 2018 Pafos International Airport
  • 2017 Larnaka International Airport
  • 2016 Dublin Airport

ACI EUROPE/WORLD General Assembly, Congress & Exhibition 2018 awards gallery


We’re looking to increase our brands’ presence in travel retail, and this event is a good opportunity to learn more and grow our visibility. We have made excellent contacts here.

The Hershey Company
Steve Bentz
General Manager World Travel Retail The Hershey Company

There has been an impressive level of dialogue at this event. That is always healthy, as we all need to understand each other’s objectives. As a brand owner, I can confirm that the ACI EUROPE Airport Commercial & Retail Conference & Exhibition has been very interesting and useful. The networking and social events have been very good. I will certainly come back again.

Mondelez World Travel Retail
Jaya Singh
Head of Global Accounts Mondelez World Travel Retail

The event has been very interesting as always. I have attended three times now, and the content is always highly relevant to airport retail trends.

Malta International Airport
Alan Borg
Chief Executive Officer Malta International Airport

The conference has been engaging and interactive, and there have been excellent networking opportunities. I highly recommend attending.

Dubai Duty Free
Sean Staunton
Vice President Operations Dubai Duty Free

The conference sessions have been interesting. The Q&A discussions in particular have been excellent, with lots of audience participation.

Heathrow Airport
Brian Woodhead
Commercial Director Heathrow Airport

There has been a good level of engagement and interaction between the panellists and audience during the conference sessions. The networking has also been great.

Alan Brennan
Global Head of Sales Nestle

The right people are here, and the event is certainly a good fit for us. The networking and social events have been fantastic. We have existing relationships with many of the airports here, and it is good to see them in attendance too.

Enterprise Holdings
Jennifer Koontz
European Airport Properties & Relations Director Enterprise Holdings

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Quick Contact

To discuss a bespoke sponsorship package for your company, please contact: 

Abbie Kearl contact

Abbie Kearl
Exhibition Sales Manager