Monday 18th June - Day 1


09:00 - 13:00

Safety and Operations Forum






10:00 - 13:00

Cargo

Winning strategies in air cargo business for airports






13:15 - 15:30

HR Forum






13:45 - 17:15

Security and Facilitation






16:00 - 18:00

World Business Partner Meeting

Reserved for ACI Members, pre-registration required

Tuesday 19th June - Day 2


09:00 - 10:10

Welcome Addresses

Welcome Address from the Host


CEO
Arnaud Feist

CEO

Brussels Airport Company

Welcome Address from the Deputy Prime Minister


Deputy Prime Minister
Didier Reynders

Deputy Prime Minister

Minister of Foreign Affairs and European Affairs

Welcome Address from the ACI World Chair


Chair, ACI World and CEO
Bongani Maseko

Chair, ACI World and CEO

Airports Company South Africa

State of the Industry Address


Director General
Olivier Jankovec

Director General

ACI EUROPE

Post Event Content

Welcome Address from the ACI EUROPE President


President, ACI EUROPE and CEO
Dr Michael Kerkloh

President, ACI EUROPE and CEO

Munich Airport


10:10 - 10:30

Keynote Address

CEO
Carsten Spohr

CEO

Lufthansa


10:30 - 11:00

Keynote Interview

CEO
Bjørn Kjos

CEO

Norwegian Airlines

Interview conducted by:


European Editor/Bureau Chief
Victoria Moores

European Editor/Bureau Chief

Air Transport World


11:00 - 11:45

Coffee break in the exhibition


11:45 - 13:00

First Working Session

Airport Leaders’ Symposium


Focusing on “Airports as Brands and Businesses”

Moderator


Managing Partner
David Feldman

Managing Partner

Exambela Consulting

Panellists


CEO
Arnaud Feist

CEO

Brussels Airport Company

CEO
Thomas Woldbye

CEO

Copenhagen Airports A/S

 CEO
Joseph Lopano

CEO

Tampa International Airport

President, ACI-LAC & Vice Chair, ACI World and Executive Director
Martin Eurnekian

President, ACI-LAC & Vice Chair, ACI World and Executive Director

Corporacion America

Chair, ACI World and CEO
Bongani Maseko

Chair, ACI World and CEO

Airports Company South Africa

President, ACI EUROPE and CEO
Dr Michael Kerkloh

President, ACI EUROPE and CEO

Munich Airport

Second Vice President, ACI Asia-Pacific Regional Board and CEO
Fred Lam

Second Vice President, ACI Asia-Pacific Regional Board and CEO

Hong Kong International Airport

Questions to consider:


  • What is the link between strong airport brands and strong airport profits?
  • What are the remits of brand equity for your airport?
  • How do you see the market positioning of your airport today?
  • What are your key business challenges for the coming year and beyond?

13:00 - 14:00
Lunch in the exhibition

14:00 - 14:20

EUROCONTROL Brief

Challenges of Growth


Director General
Eamonn Brennan

Director General

EUROCONTROL

Post Event Content


14:20 - 15:35

Second Working Session

Airline Leaders’ Symposium


Moderator


Managing Director
Andrew Charlton

Managing Director

Aviation Advocacy

Panellists


CEO
Tewolde Gebremariam

CEO

Ethiopian Airlines

CEO
Krešimir Kučko

CEO

Gulf Air

CCO
Jochen Schnadt

CCO

BMI


15:35 - 15:45

Launch of the ACI ASQ Commercial Services Survey


15:45 - 16:15
Coffee break in the exhibition

16:15 - 16:45

Special Briefing

In an era when a consumer might ‘ask Alexa’ where they should be going on holiday, how can an airport stand out as a brand? (And what top 10 travel trends should airports be thinking about?)


Senior Director
Hugh Aitken

Senior Director

Skyscanner


16:45 - 18:00

Third Working Session

Creating Fertile Grounds for Investment


Moderator


Executive Vice-President and Chief Economist
Mike Tretheway

Executive Vice-President and Chief Economist

Intervistas

Post Event Content

Panellists


Managing Director
Holger Linkweiler

Managing Director

Avialliance

Head of Division: Air, Maritime & Innovative Transport
Stephen O’Driscoll

Head of Division: Air, Maritime & Innovative Transport

European Investment Bank

Director General for Mobility and Transport
Henrik Hololei

Director General for Mobility and Transport

European Commission

President (Finance and Business Development) of Airport Sector
Sidharath Kapur

President (Finance and Business Development) of Airport Sector

GMR Group

Chairman
Nicolas Notebaert

Chairman

VINCI Airports

Airports Business Planning Director
Andrew Carlisle

Airports Business Planning Director

Ferrovial Airports

Wednesday 20th June - Day 3


08:30 - 09:30

ACI EUROPE General Assembly

Open to ACI EUROPE Members only


09:30 - 11:00

ACI World General Assembly and AMPAP graduation

Open to all ACI Regular Members only


10:30 - 11:15
Coffee break in the exhibition

11:15 - 11:25

Airport Carbon Accreditation Presentation


11:30 - 12:30

Fourth Working Session

Sustainability and CSR values


Moderator


Partner
Mike Boonen

Partner

KPMG Belgium

Post Event Content

Panellists


CEO
Yiannis Paraschis

CEO

Athens International Airport

President & Chief Executive Officer
Andrew O’Brian

President & Chief Executive Officer

Aeropuerto Internacional Mariscal Sucre

CEO
André Schneider

CEO

Geneva Airport

Handover ceremony to the 2019 ACI EUROPE General Assembly, Congress & Exhibition host, plus short presentation: Hermes Airports  


Chief Executive Officer
Eleni Kaloyirou

Chief Executive Officer

Hermes Airports Ltd

Post Event Content


12:30 - 13:30
Lunch in the exhibition

13:30 - 14:45

Fifth Working Session

Airport brand and digital transformation: Where does the passenger journey begin and end?


Moderator


Managing Partner
Anne-Marie Pellerin

Managing Partner

Lam-Lha

Post Event Content

Opening Presentation: The second edition of the ACI EUROPE Guidelines for Passenger Service


Speaker


Manager: Facilitation, Parliamentary Affairs & Regional Airports
Federico Bonaudi

Manager: Facilitation, Parliamentary Affairs & Regional Airports

ACI EUROPE

Post Event Content

The WBP contributions


Chief Technology Officer
Jim Peters

Chief Technology Officer

SITA

Global Head of Strategy,
Iyad Hindiyeh

Global Head of Strategy,

Amadeus IT Group

Solution Expert, Civil Identity and Public Security Business Unit
Gillian Ormiston

Solution Expert, Civil Identity and Public Security Business Unit

IDEMIA

Network Manager
Jørgen Barbon Ravn

Network Manager

Airmagine


14:45 - 15:00

Special Briefings

Chinese aviation market developments


President
Dr Zheng Lei

President

Institute for Aviation Research

2018 EU-China Tourism Year


Vice-chair of the Committee on Transport and Tourism
István Ujhelyi

Vice-chair of the Committee on Transport and Tourism

European Parliament


15:00 - 15:30

Closing Interview

Director General
Alexandre de Juniac

Director General

IATA

Director General
Angela Gittens

Director General

Airports Council International

Interview conducted by:


Senior Reporter
Oliver Clark

Senior Reporter

Flightglobal

15:30
Conference close

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Testimonials

I have really enjoyed this year’s ACI EUROPE Annual Congress. It has been good to learn about current issues in our industry, including the aims of airport investors and the latest projects. I feel the right issues are being addressed in the conference sessions.


Limak Kosovo Prishtina International Airport Adem Jashari
Haldun Firat Köktürk
Board Member and CEO Limak Kosovo Prishtina International Airport Adem Jashari

It has been a very good conference, with interesting sessions. I have really enjoyed the event. The networking and social opportunities are also excellent.


Adolfo Suárez Madrid Barajas Airport
Elena Mayoral Corcuera
Airport Director Adolfo Suárez Madrid Barajas Airport

here has been a useful mixture of panel discussions and presentations, and a good level of interaction with the audience. The presentation by Brussels Airport CEO Arnaud Feist was absolutely fantastic. I have found the event very busy, and have enjoyed the networking opportunities, including the fabulous Welcome Reception and Gala Dinner.


Moody’s Investors Service
Andrew Blease
Associate Managing Director Infrastructure Finance Moody’s Investors Service

We are very happy with how the event has gone for us. It has been a good event and very busy. As an exhibitor, we have found the size of the exhibition to be perfect. The conference sessions I attended were very interesting, and the networking and social aspects have been very good. The ACI EUROPE Annual Congress is a well-respected event and is very good for us.


ADELTE
Jordi Floreta
VP and Commercial Director ADELTE

The conference sessions have all been very different and interesting. The presentation from the Brussels Airport CEO was very personal and showed how critical leadership is. I liked the format of the panel sessions, which encouraged good, open debate.


Ontario Airports Investments
Luke Bugeja
Asset Director Ontario Airports Investments

The conference has effectively condensed the macro trends of the industry, which is very valuable. It is my first time attending the ACI EUROPE Annual Congress. I have been impressed by the level of interaction and the opportunities for discussion and consideration of the most important issues affecting our industry.


Bern Airport
Dr Mathias Gantenbein
Managing Director Bern Airport

It is my first time attending the ACI EUROPE Annual Congress and it has been a very positive experience. We are here to make new contacts and it has been really good.


Concretum
Felicia Constandopoulos
Deputy Head of Marketing & Sales Concretum